When your order is ready for collection, you will be notified via e-mail and SMS.
Orders may be collected from Mondays to Fridays, from 12 PM to 6 PM at our fulfilment centre at New Industrial Road, Singapore.
Orders placed should be collected within 30 days from the date you have been notified that the order is ready for collection.
Orders not collected by customers within 30 days from the date of notification will be treated as discarded, and the order will be marked as complete. There shall be no returns, refunds, or exchanges on orders that are uncollected past this time frame.