No. We recognize that your pet's needs can change, so cancelling your subscription is absolutely free!
However, we reserve the right to take action against customers who are observed to be signing up, and subsequently cancelling subscriptions in obvious attempts to abuse the subscription program and profit unfairly off subscription savings.
If you are found to be doing this, Nekojam reserves the right to:
i) Withhold fulfilment of any existing orders
ii) Ban fulfilment of any future orders
To resume purchasing with us, we may ask that you make a monetary reimbursement equal to the difference in subscription and listed price on such products if it has indeed been found that the system is being misused.
The Autoship program is in place to reward loyal pet parents who wish to save time, convenience and enjoy some savings on their regular orders of pet foods. We ask kindly that you do not take advantage of the program. :-)