A subscription allows pet parents to automatically place orders for specific items to be delivered their doorstep!
When you sign up for a subscription, you are setting up a standing arrangement to have an order containing items of your choice generated automatically, to be processed on our web store at fixed intervals of your choice (etc. 1 month, 2 months).
With your permission, a charge will be placed automatically on your credit card with every Autoship order generated, and we will process these orders as if they were placed by you personally online - Saving you time and providing an element of added convenience! Certain products also allow pet parents to enjoy additional savings if they are subscribed to :-)
If I subscribe to an item, does it mean it will always be kept in stock for me?
A subscription is not a guarantee of product availability - However, we will do our best to ensure that your order is in stock as this gives us a greater indication of how much stock we need to keep handy for our pet parents!
When signing up for a subscription, you understand that Nekojam will undertake all reasonable efforts through proper forecasting and stock management to ensure that we are able to provide you with the items which you have subscribed to receive.
In the rare chance that we are unable to procure an item in your subscription plan, a member of our team will be in touch to provide personal assistance as per a regular order made with us.