With effect from 14 February 2019, customers may use PayNow and Bank Transfer as payment modes.
All payments submitted via PayNow and Bank Transfer must be manually approved by a member of the Nekojam team. As such, we require that proof of payment is submitted prior to your order being processed.
Nekojam's PayNow UEN number is 201714931M.
Nekojam's bank account number is DBS CURRENT ACCOUNT 0720005066.
Upon successful payment, you should provide proof of your transaction via:
1. Filling out our Payment Form HERE.
2. Emailing us at email@example.com
Your email should follow the following format:
- Email Header: Payment for Nekojam Order #XXXXX (insert your order number)
- Customer Name
- Customer E-Mail
- Amount Transferred
- Transaction Reference (listing date and time of transfer)
- Attach image of transaction proof
When will you verify my payment?
Payments will be verified at 9 AM each working day. Nekojam staff are under no obligation to make contact with customers who do not make payments timely OR send proof of payment using the appropriate medium, therein resulting in fulfilment delays.
What if I do not pay for my order?
We regret that orders will not be processed without confirmation of payment and will be cancelled within 24 hours if proof of payment is not received.