An item on backorder is one that is definitely not in stock in the Nekojam warehouse. Because of our extensive product catalogue, slow-moving items are often placed on backorder.
Backordered items are indented only when an order is made for them.
If the item is in stock and available in Singapore, your order will be fulfilled with no delay to your delivery window. If it is not in stock, you will be provided with the option by our team to wait for an upcoming shipment or opt for a refund instead.
If you would like to check the status of an item on backorder prior to placing your order, please contact us at 6288 3636.