Most items listed on our website are indented upon purchase from the latest available product shipments islandwide. This ensures that we're able to provide the freshest of items to as many pet parents as we possibly can!
Only fast-moving, perishable food products and litters are likely to be stocked in our fulfilment centre in large quantities. If you are purchasing toys, treats, or other items that are available in a large variety, they will be ordered only when you place an order. The item will arrive within 2 working days, then packed and dispatched to you!
In the event that the item is out of stock, a member of our team will be in touch to assist you and offer suggestions on available options to you, or even help process a refund, if you so desire.