If your order does not qualify for Free Courier Delivery, do check your cart to see if it contains any bulky products, cat litters, or frozen/chilled items.
These items are not eligible for Free Courier Delivery handled by our external transportation partners, as they are fragile, difficult to transport, or time-sensitive. You may find that the delivery option for Paid Delivery is automatically selected for you at checkout.
If you do not wish to opt for Paid Delivery, you may instead opt for Free Nekojam Delivery+ which is handled by our in-house delivery team. This delivery tier will automatically appear when your order is above $79!