NEKOJAM SUPPORT CENTER
Promoted articles
- I need to speak to someone about my order.
- What delivery and self-collection options do you offer?
- What if I may be uncontactable during delivery?
- How do I remain updated on my delivery?
- How do I change my delivery details after I've placed my order?
- What if I fail to receive my delivery?
- Can Nekojam ship to an overseas address?
- What modes of payment are accepted?
- Is shopping on Nekojam safe and secure?
- What do different order statuses mean?
- Will I get updates on my order?
- Can I cancel my order?
- Do you offer repacking services for dry food?
- What is an item on backorder?
- What is your return policy?
- How do I return my order?
- What do I do if I've received a defective item?
- What is your refund policy?
- How do I amend my subscription?
- What is a subscription?
- How do I register for a Nekojam account?
- When do Paw Perks expire?